What do private individuals, small businesses, and large companies all have in common?
Whatever their size, a huge number turn to Office Imaging when they’re in need of quality office equipment supplies, support, and maintenance. They want reasonable prices and first rate customer service, and that’s what we give them. And once they’ve experienced our standards of service, they keep coming back. The 500+ strong client base we serve today is proof of that. Not bad for a business that two friends started in an attic!
Who are we?
We’re Office Imaging, a 100% locally owned business based out of Eugene, Oregon. We’ve been around more than 25 years so have stood the test of time when many of our rivals haven’t. This is because we deliver on time when our clients need us. We know your business can’t be put on hold, and why should it? We’re here to suit your needs, not the other way round. Let printing, copying, faxing and scanning be the least of your worries.
A shared philosophy
When fellow technicians Mike Brixius and Troy Shaw founded the business in 1991 on an initial investment of $100, they knew then that you ignore the customer’s needs at your peril. That’s why, as we’ve expanded, we have been sure to educate every member of our team in the core philosophy of quality technical service and a transparent sales process with no hidden costs or confusing programs. This means we always have a live person answering the phone, and technicians are required to phone every customer with a service calls within an hour of your support request. We respond to quote requests quickly, and track customer service calls that are waiting for parts or supplies, making sure that you get information promptly. We invest in technology, including Enterprise Management software usually associated with much larger companies, to provide customers with even better service.
Green from the Get-Go
Since its inception, Office Imaging has operated on the principle of the 3 R’s: Reduce, Reuse, Recycle. We are committed to providing maximum value to our customers with minimum impact to the environment.
Catering to your individual business needs
Every business is unique, with its own range of needs, and Office Imaging wouldn’t be where it is today without appreciating business diversity. Perhaps you want to furnish your office with the latest document imaging equipment on the market, or maybe you’re interested in having existing equipment refurbished, or going down the rental route? Whichever option suits your individual circumstances, it’s only reasonable that you’ll expect quality copier, printer, fax and MPF supplies at competitive prices. Of course, it doesn’t end there. Even the most advanced technology will have an off-day, and it’s usually when you’re in the middle of an important job or rushing to get something urgent finished. When that happens, you should expect nothing less than a responsive document management and support service that makes YOU its number one priority. With comprehensive equipment service agreements, print management programs, and charge per call repair services, Office Imaging puts you first every time.